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Visitor restrictions, services changes, and more

Safety for patients, staff, and physicians continues to be the number one priority at West Parry Sound Health Centre as the organization continues to make changes in its operational response to COVID-19.

“We want to thank the patients and families and everyone in the communities we are privileged to serve for their support and cooperation during this time when special restrictions and limitations are necessary,” said WPSHC CEO Donald Sanderson.

“I am very proud of the work being done by our staff and physicians. This is an exceptional time for our health care system and every department in our organization is focused on safety and our delivery of the best care possible.”


The following changes are being put in place immediately:


If you have an appointment for ANY service or program at WPSHC, including specialist offices
• All hospitals in Ontario have been told by the Ministry of Health to limit non-emergency surgeries and all other non-emergency clinical activities.
• At WPSHC, important care decisions will be based on individual care plans in consultation with medical and clinical care teams.
• Anyone in the community who has an appointment scheduled for any procedure, program, or service will be contacted by someone from the health centre or a clinical office in advance of their scheduled appointment. If contact has not been made, patients should call their existing contact for more information about their scheduled procedure, program, or service.

Visitor limitations protect our patients and they protect WPSHC’s ability to serve the ongoing health care needs of the communities we are privileged to serve. We are thankful for everyone’s support and cooperation.

Protecting patients, staff, and physicians with additional visitor limitations

No visitors are being allowed for all in-patient units, out-patient clinics, Emergency Department, and Intensive Care Unit. Unusual circumstances (such as end-of-life compassionate care, or the need for a designated support person) are being allowed only as approved by infection control and medical/clinical leadership.

Patients on Obstetrical Care and Palliative Care are being allowed one visitor at a time.

All other authorized visits are also being absolutely restricted to one visitor in the health centre at a time.

All visitors must be symptom-free and successfully pass through active screening on each and every entry to the health centre.

Our visitor controls are being reviewed daily, and additional limitations may become necessary based on decisions by medical and clinical leadership.

Safety continues to be our guiding principle and we recognize that exceptional controls and restrictions have placed difficult demands on the patients and families we are privileged to serve.

• All volunteer activities inside the health centre have been discontinued.

• Active screening continues with authorized visitor access restricted to the third floor entry. Everyone entering the health centre is being screened.


• Visitor restrictions continue to be in place at the community’s long term care facilities. Compassionate exceptions are in place. Anyone should call ahead before visiting Belvedere Heights or Lakeland LTC.

• Patient/visitor screening is being conducted at all WPSHC Nurse Practitioner Led Clinics (Moose Deer Point, Rosseau, Whitestone, Pointe au Baril, Britt, Argyle). Please call ahead if you have a previously scheduled appointment for any care, program, or service.

ONE Initiative Newsletter

Patient care is improving. The way we work continues to change.

Thank you to everyone who is using our new electronic health information system and delivering improved Patient and Family Centred Care at West Parry Sound Health Centre and with our partner hospitals.

Thank you generous donors for supporting our delivery of Patient and Family Centred Care.

Read our March edition of the ONE project newsletter.

News Centre - March 9 to 15

Learn more about what's happening in our local health care community by reading this week's edition of News Centre.

News Centre - March 2 to 8

What's happening this week at West Parry Sound Health Centre?

Read this week's edition of News Centre.

News Centre - February 17 to 23

Look here for this week's edition of News Centre. Find out what's happening at West Parry Sound Health Centre.

News Centre - Auxiliary pledge supports EHR

Members of the WPSHC Auxiliary recently presented Foundation Executive Director Lynne Atkinson with the group’s third $50,000 payment, an annual portion of the Auxiliary’s five-year pledge to provide $250,000 for the Electronic Health Records project.

Photo and more in this week's edition of News Centre.

Celebrating our CT project team

As good as you can get, anywhere in the country.


That’s how you can describe the new 128-slice CT scanner now operating at West Parry Sound Health Centre.

The GE Frontier Revolution computed tomography scanner has been up-and-scanning since January 6. The multi-departmental team responsible for the successful project was recently thanked during a brief gathering in the health centre’s Medical Imagining Department. That team included representatives from purchasing, plant operations, information technology, and the medical imaging staff who are fully trained and now using the new equipment.

Read this week's edition of News Centre.